How to set-up your online account

To set up online and mobile access for managing your property, you’ll need to register online by following a few essential steps. When you let, rent, buy or sell with DJ Alexander, we automatically register you on our system and create an account for you.

Once registered, you’ll have full access to manage your property from anywhere, whether it’s managing maintainence or reviewing statements. If you need assistance, we offer support over the phone, via email or through our comprehensive guides.

To get started, visit our website and click on the "Sign In" option. You’ll be prompted to enter your email address. If you are an existing customer and have already been registered in our branch, our system will ask you to reset your password upon logging in. New customers will need to enter their first name, surname, email address, password, and mobile number, then click "Continue." You also have the option to sign up using Google or Facebook.

Please note that existing customers must use the email address provided to us for logging in, as this is how we sync your properties to your account.

If you encounter any difficulties during the process, don’t hesitate to contact us for assistance.